Legal
Privacy Policy
Last updated: March 2026
Introduction
Environmental Genomics™ (operated by Aster Bio, Inc.) is committed to protecting your privacy. This policy describes how we collect, use, and protect information when you use our website and services.
Information We Collect
We may collect:
- Contact and account information: Name, email address, company, and similar details when you contact us or create an account.
- Usage data: Pages visited, links clicked, and similar information to understand how our site is used and improve it.
- Technical data: IP address, browser type, device type, and related technical identifiers.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support.
- Manage your account and sample submissions.
- Improve our website and services.
- Analyze site usage and trends (see Cookies and Tracking below).
Cookies and Tracking
We use cookies and similar technologies for essential site operation and for analytics. Our analytics provider (Snitcher) helps us understand how visitors use our site.
You can accept or decline non-essential cookies via the cookie notice shown when you first visit. If you decline, analytics will use session storage only (data is cleared when you close your browser); if you accept, we use persistent storage so we can recognize you across visits.
Third-Party Services
We may share information with service providers who assist in operating our site (e.g., hosting, analytics). These providers are contractually required to protect your data and use it only for the purposes we specify.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, please contact us at the address below.
Contact Us
For questions about this privacy policy or to exercise your rights, contact:
Aster Bio, Inc.PO Box 27841
Houston, TX 77227-7841
You may also reach us through our contact form.